Dear Lawyer!

>En ce qui concerne les frais de chauffage, la société ISTA s’est basée sur les
compteurs relevés du temps du locataire précédent, et a compté une consommation
pour un compteur qui n’existe plus depuis lors (compteur 1496).

There was nobody living in that apartment since March 2011. The first occupant to live there
was your clients since September 2012.

Meter was not lost when ISTA took the reading in 2011. Meter was only lost after your tenat occupied.
In my opinion, your client conveninetly lost it and din't even report to me.

>Ils auraient donc pu avoir un relevé exact, ce qui n’est pas possible en raison de
vos déclarations mensongères.

There are two private meters, one for ground floor and one for first floor and second floor
and a meter in third floor. The water is both garages(ground floor and first floor) are
in private meter for floor II and Floor. Due to practical difficulties , our syndic never calculated the consumtion based on praivate meter.

It is not far to divide 2/7 for your tenants as they were the ones who were taking baths every day
and washing cars. I have recording to prove this. I was out of the country every week, retruning back for weekends
My children only took a shower once in three day. Our billing history can show that water bill for the building just became double only after your clients occupied the apartment

4. En ce qui concerne le poste courrier, pour 12,80€, il est contesté, mes clients
n’ayant pas à supporter vos frais d’envois recommandés

I can show you bunch of emails to which your clients never responded. Paying Rent or common charges also only happended if I politely reminded them by registered letter only

But the whoe purpose of this letter is not to prove who is right and who is wrong.
Conceding to the proposal also doesn't mean I have done anything wromg.
I am happy that your cleints are gone and do not have the time to deal with this anymore

(1) Please ask your tenants to pay:
- the proposed 120,76€ to account 363-5062466-76 (ACP Résidence Eglantines) towards pending charges and
54€ to account  , towards damage costs as advised by the expert on exist survey dated
1/7/2012 (proces-verball d'ea des lieux de sortir avec evaluation des degats locatifs
dated 1/7/2012)

(2)Please note I already proposed three dates to your clients in September to unblock the rental guarantee but your clienst did not respond.
I am busy currently and won't be able to meet your clients or go to a bank during a working day.

Since you are representing your clients, please send me the form to de-block the rental guarantee by post.
As letters sent to your clients are bouncing back, I will sign and send it back to you.

Thanking you
Dear Lawyer!

>En ce qui concerne les frais de chauffage, la société ISTA s’est basée sur les
compteurs relevés du temps du locataire précédent, et a compté une consommation
pour un compteur qui n’existe plus depuis lors (compteur 1496).

There was nobody living in that apartment since March 2011. The first occupant to live there
was your clients since September 2012.

Meter was not lost when ISTA took the reading in 2011. Meter was only lost after your tenat occupied.
In my opinion, your client conveninetly lost it and din't even report to me.

>Ils auraient donc pu avoir un relevé exact, ce qui n’est pas possible en raison de
vos déclarations mensongères.

There are two private meters, one for ground floor and one for first floor and second floor
and a meter in third floor. The water is both garages(ground floor and first floor) are
in private meter for floor II and Floor. Due to practical difficulties , our syndic never calculated the consumtion based on praivate meter.

It is not far to divide 2/7 for your tenants as they were the ones who were taking baths every day
and washing cars. I have recording to prove this. I was out of the country every week, retruning back for weekends
My children only took a shower once in three day. Our billing history can show that water bill for the building just became double only after your clients occupied the apartment

4. En ce qui concerne le poste courrier, pour 12,80€, il est contesté, mes clients
n’ayant pas à supporter vos frais d’envois recommandés

I can show you bunch of emails to which your clients never responded. Paying Rent or common charges also only happended if I politely reminded them by registered letter only

But the whoe purpose of this letter is not to prove who is right and who is wrong.
Conceding to the proposal also doesn't mean I have done anything wromg.
I am happy that your cleints are gone and do not have the time to deal with this anymore

(1) Please ask your tenants to pay:
- the proposed 120,76€ to account 363-5062466-76 (ACP Résidence Eglantines) towards pending charges and
54€ to account  , towards damage costs as advised by the expert on exist survey dated
1/7/2012 (proces-verball d'ea des lieux de sortir avec evaluation des degats locatifs
dated 1/7/2012)

(2)Please note I already proposed three dates to your clients in September to unblock the rental guarantee but your clienst did not respond.
I am busy currently and won't be able to meet your clients or go to a bank during a working day.

Since you are representing your clients, please send me the form to de-block the rental guarantee by post.
As letters sent to your clients are bouncing back, I will sign and send it back to you.

Thanking you
Dear Lawyer!

>En ce qui concerne les frais de chauffage, la société ISTA s’est basée sur les
compteurs relevés du temps du locataire précédent, et a compté une consommation
pour un compteur qui n’existe plus depuis lors (compteur 1496).

There was nobody living in that apartment since March 2011. The first occupant to live there
was your clients since September 2012.

Meter was not lost when ISTA took the reading in 2011. Meter was only lost after your tenat occupied.
In my opinion, your client conveninetly lost it and din't even report to me.

>Ils auraient donc pu avoir un relevé exact, ce qui n’est pas possible en raison de
vos déclarations mensongères.

There are two private meters, one for ground floor and one for first floor and second floor
and a meter in third floor. The water is both garages(ground floor and first floor) are
in private meter for floor II and Floor. Due to practical difficulties , our syndic never calculated the consumtion based on praivate meter.

It is not far to divide 2/7 for your tenants as they were the ones who were taking baths every day
and washing cars. I have recording to prove this. I was out of the country every week, retruning back for weekends
My children only took a shower once in three day. Our billing history can show that water bill for the building just became double only after your clients occupied the apartment

4. En ce qui concerne le poste courrier, pour 12,80€, il est contesté, mes clients
n’ayant pas à supporter vos frais d’envois recommandés

I can show you bunch of emails to which your clients never responded. Paying Rent or common charges also only happended if I politely reminded them by registered letter only

But the whoe purpose of this letter is not to prove who is right and who is wrong.
Conceding to the proposal also doesn't mean I have done anything wromg.
I am happy that your cleints are gone and do not have the time to deal with this anymore

(1) Please ask your tenants to pay:
- the proposed 120,76€ to account 363-5062466-76 (ACP Résidence Eglantines) towards pending charges and
54€ to account  , towards damage costs as advised by the expert on exist survey dated
1/7/2012 (proces-verball d'ea des lieux de sortir avec evaluation des degats locatifs
dated 1/7/2012)

(2)Please note I already proposed three dates to your clients in September to unblock the rental guarantee but your clienst did not respond.
I am busy currently and won't be able to meet your clients or go to a bank during a working day.

Since you are representing your clients, please send me the form to de-block the rental guarantee by post.
As letters sent to your clients are bouncing back, I will sign and send it back to you.

Thanking you

Dear Lawyer!

>En ce qui concerne les frais de chauffage, la société ISTA s’est basée sur les
compteurs relevés du temps du locataire précédent, et a compté une consommation
pour un compteur qui n’existe plus depuis lors (compteur 1496).

There was nobody living in that apartment since March 2011. The first occupant to live there
was your clients since September 2012.

Meter was not lost when ISTA took the reading in 2011. Meter was only lost after your tenat occupied.
In my opinion, your client conveninetly lost it and din't even report to me.

>Ils auraient donc pu avoir un relevé exact, ce qui n’est pas possible en raison de
vos déclarations mensongères.

There are two private meters, one for ground floor and one for first floor and second floor
and a meter in third floor. The water is both garages(ground floor and first floor) are
in private meter for floor II and Floor. Due to practical difficulties , our syndic never calculated the consumtion based on praivate meter.

It is not far to divide 2/7 for your tenants as they were the ones who were taking baths every day
and washing cars. I have recording to prove this. I was out of the country every week, retruning back for weekends
My children only took a shower once in three day. Our billing history can show that water bill for the building just became double only after your clients occupied the apartment

4. En ce qui concerne le poste courrier, pour 12,80€, il est contesté, mes clients
n’ayant pas à supporter vos frais d’envois recommandés

I can show you bunch of emails to which your clients never responded. Paying Rent or common charges also only happended if I politely reminded them by registered letter only

But the whoe purpose of this letter is not to prove who is right and who is wrong.
Conceding to the proposal also doesn't mean I have done anything wromg.
I am happy that your cleints are gone and do not have the time to deal with this anymore

(1) Please ask your tenants to pay:
- the proposed 120,76€ to account xxx towards pending charges and
54€ to account  , towards damage costs as advised by the expert on exist survey dated
1/7/2012 (proces-verball d'ea des lieux de sortir avec evaluation des degats locatifs
dated 1/7/2012)

(2)Please note I already proposed three dates to your clients in September to unblock the rental guarantee but your clienst did not respond.
I am busy currently and won't be able to meet your clients or go to a bank during a working day.

Since you are representing your clients, please send me the form to de-block the rental guarantee by post.
As letters sent to your clients are bouncing back, I will sign and send it back to you.

Thanking you

Plus as Syndic you are outlaw if you don't have a RC insurance.

J’ai l’avantage de vous écrire en ma qualité de conseil de Madame X et de
Monsieur Y. Mes clients m’ont remis votre décompte de charges pour la période de leur
occupation.

Plusieurs remarques s’imposent.

1. En ce qui concerne les frais de chauffage, la société ISTA s’est basée sur les
compteurs relevés du temps du locataire précédent, et a compté une consommation
pour un compteur qui n’existe plus depuis lors (compteur 1496).

Cela ressort du document de relevé de compteur dressé par Ista le 29.05.2012 (annexe
1). La consommation afférente à ce compteur inexistant est la plus élevée, soit
36,40, et il convient de la supprimer.

Il y a donc lieu de ne retenir que 66,26 unités au lieu de 102,66 (soit 102,66 –
36,40), et de les multiplier par le prix unitaire. On parvient à un total de 650,95€
(66,26 x 8,94991460+57,93€) au lieu de 976,73€.
Il vous appartient de régler ce problème avec Ista, car leur seul interlocuteur
est le propriétaire, d’après ce qu’ils ont signalé à mes clients.

2.
En ce qui concerne la consommation d’eau, vous leur comptez la somme de 335,53€.

Mes clients souhaitent préalablement relever que vous leur avez indiqué qu’il n’y
avait qu’un seul compteur d’eau pour toute la maison, et que la répartition
devait se faire en fonction des quotes-parts. Or, mes clients ont appris grâce
à l’expert qui a fait l’état des lieux de sortie qu’ils avaient un compteur
privatif.

Ils auraient donc pu avoir un relevé exact, ce qui n’est pas possible en raison de
vos déclarations mensongères.

En outre, mes clients n’ont pas à supporter le coût d’un adoucisseur d’eau, pour
un montant de 305,18€. Il s’agit de frais décidés par le propriétaire, et qui
restent à sa charge.

Vous conviendrez par ailleurs qu’il est totalement abusif de réclamer à mes clients
une consommation d’eau pour 10 mois d’occupation sur base d’un prorata fixé en
fonction de la taille des appartements, alors que vous occupez votre
appartement à cinq personnes, dont trois enfants. Il va de soi que vous avez
consommé au minimum 2 fois plus d’eau que mes clients (bains, douches, machines
à laver le linge, machines à laver la vaisselle, etc.).

Le montant total pour l’eau, déduction faite de l’adoucisseur, est donc de 672,09€

Pour faire bref procès, mes clients seraient disposés à raisonner comme suit. Il
faut tenir compte des frais d’eau, et les répartir de la manière suivante : 4/7
à votre charge, 2/7 à leur charge, et 1/7 à charge du locataire du 2è étage,
qui était seul.

Mes clients devraient donc 192,02€ (soit 672,09€ x 2/7), à ramener sur 10 mois,
soit 160,01€.

3. En ce qui concerne le poste Misc, pour un montant de 166,45€ à charge de mes
clients, il se rapporte à des frais exposés pour l’achat de plantes, et a des
frais bancaires, pour un total de 484,80€. Une fois encore, il ne s’agit pas de
frais à faire supporter aux locataires, et ils sont donc contestés.

4. En ce qui concerne le poste courrier, pour 12,80€, il est contesté, mes clients
n’ayant pas à supporter vos frais d’envois recommandés, en outre totalement
inutiles alors que vous aviez leur adresse mail (moyen de communication
habituel entre vous), et que vous habitiez le même immeuble.
*         *          *
Pour conclure, mes clients marquent leur accord sur les montants suivants
uniquement :
-    650,95€ à titre de frais de chauffage ;
-    160,01€ à titre de frais d’eau ;
-    146,94 à titre de frais d’électricité ;
-    12,86€ de frais de chauffage pour le hall d’entrée ;

Cela fait un total de 970,76€, dont à déduire les provisions versées à concurrence
de 850€.

Il y a donc un arriéré de 120,76€, qui pourrait être déduit de la garantie locative.

Je vous remercie de me dire dès réception de la présente si nous pouvons en
terminer sur cette base, et signer la libération de la garantie locative ?
A défaut de réponse endéans la quinzaine, j’ai d’ores et déjà pour instruction de
lancer la procédure devant le juge de paix.

La présente vous est adressée sous toutes les réserves généralement quelconques de
fait  et ou de droit, et sans aucune reconnaissance préjudiciable.

Je vous prie d’agréer, Cher Monsieur, l’expression de mes sentiments distingués.

Lawyer

Bitubes        Chambr        1496    6.5    36.40==>Radiator supprime==> index minimum