Tenants not paying common charges-Ask me unblock rental guarantee

Why do you care?  I would not care about copy to whoever. It does not change anything: if she write to a lawyer, it doesn't change if you are right or wrong...

She just try to impress you (and apparently it works..) or to get reassured by the lawyer on the side.

Since they stayed only 10 months, you just need to invoice them the annual costs (service charge, maintenance, etc...) x 10/12.

Thank you folks.

Hope to sort it out soon. Also clarifying with them what they disagree and what exact documents they want.

Will send revised and final bill once I receive their side of story.Will reiterate again I am available on so and so data to unblock guarantee provided common charges and amounts due to me as written by expert are settled.

Else, will unblock the rest of guarantee minus pending charges and damage charges as confirmed by expert

Grmff!

Got it. I had that concern too. While providing appointments to unblock guarantee, I will specify following condition

Thank You Panchito & Grmff,

That was the statement my tenants told me hwne they wanted me to unblock rental guarentee early in July, when acounting was not done yet, agreeing to pay expert damage fee 54 euro":

"Rental guarantee should not be linked to common charge settlement.
They also said they needed money to lease anew apartment"

But as, a landlord, I was not sure if I would ever be able to pursue after them for pending arrears without something in my hand. The only hold for me was rental guarantee, especially they didn't even leave a forwarding address when they left. They even seem to fought with the expert for charging them 54 euros for not filling the 30 holes  they made to put the curtains. Such kind of people are they.

I see no intention at all from them settling common charges, if I have released the guarantee

At the end of the day, They have to pay overdue charges of 800 euro and a bank account for 1650 euro needs to be released by me.

The points I have in my favor if they go to a lawyer/judge are:

(1) They didn't leave me a forwarding address (had to find that from thier conciliation request)
(2) I have registered letter proof showing their absurd payment record, delay in paying rent or common charges. They were not dependable and stick to their commitments as per contract in term s of paying rent or common charges in time

The only point which may be against me are

(a) I had to buy a palette of  water softeners (40 bags) during their lease tenure. Reason to buy a palette of 40 bags was to let the delivery happen for an affordable price. In a sense, 20 bags or a palette costs the same for delivery. I am only a honorary syndic , doing it free of cost, saving all of sydnic fee, and I can't bring couple of bags every months for this small apartment complex. WE certainly have to buy and stock it to avoid the hassle of purchasing every month. Last similar purchase was couple of years ago by professional syndics.  We can only account this when we purchase it and can not carry forward accounting every year until we exhaust the salt.

(b)Being landlord and syndic, We don't bring external gardeners and pay more than 500 euro for cutting fences like professional syndics did to us before. We bought equipment ourselves and we cut fences/mow the lawn ourselves. 

But we also do spend some money once a while to plant some seasons plus perennials like wysteria, grapes, new fence (taxus Baccata)for the front garden etc) , to renovate the garden once we removed a bunch of dead bamboo plants.

I am worried they may dispute here saying it is landlord responsibilities., although we talked about this verbally during contract signing. They wanted to put a cap to 100 euros every year for garden maintenance but I didn't agree to it as it may go beyond if we need to cut overgrown trees at teh back garden.

So,yes, they may dispute to their part from 400 euro per person to say, 350 euro per person. This still can be sorted out amicably if they come for a meeting and not to jump every time opening a conciliation request or Copying a lawyer.

I have done my best and willing to listen and forego with some money fi I need to , provided if I could close this ASAP.

If they want to bring a lawyer to save 50 or 100 bucks for them, let them do

If I do anything wrong from landlord/sydnic perspective, please highlight to me